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Terms and Conditions

Please read these terms carefully before using our services

Terms & Conditions

Dear Customer, welcome to e-fatoora.com – your electronic invoicing platform. Please read the following terms and conditions carefully. By continuing to use or register on the website, you acknowledge your acceptance of all the terms and conditions below:

1. Data Accuracy

Users must provide accurate and correct information for both the business entity and the client.

2. Essential Invoice Information

The following essential information must be included in invoices for both the business entity and the client:

  • VAT Number
  • Business/Client Name
  • Unique Identifier
  • National Address

3. Refund Policy

Subscription fees are non-refundable under any circumstances once payment is completed.

4. Terms Modification

The management of e-fatoora.com reserves the right to modify these terms and conditions at any time. Users should periodically review updates.

5. Applicable Laws

The use of this platform is subject to the laws and regulations applicable in the Kingdom of Saudi Arabia.

6. ZATCA Compliance

The platform complies with the Zakat, Tax and Customs Authority (ZATCA) requirements for electronic invoicing in Saudi Arabia.

7. Data Protection

We are committed to protecting your personal and business data in accordance with our privacy policy.

8. Technical Support

We provide technical support to all users through available communication channels.

For inquiries or technical support, please contact our support team via email: [email protected]

Last updated: 2025-12-30